Booking Policy
Here’s what to know about deposits, rescheduling, cancellations, and arrival.
From booking to arrival
At booking
Reserving an appointment
A $100 non-refundable deposit is required at booking to reserve each appointment. The deposit is applied toward the consultation or treatment at that visit.
We accept deposits via credit card or Zelle.
At least 48 hours before
Rescheduling & cancellations
Please contact our office directly with at least 48 hours’ notice to cancel or reschedule.
Rescheduling: The deposit transfers to the rescheduled appointment.
Cancelling: The deposit remains available as a credit toward a future visit. The new appointment must take place within three months of the original appointment date. Unused credit expires after this period.
For appointment changes, call or text (714) 410-2249.
Less than 48 hours before
Late cancellations & missed appointments
For cancellations made with less than 48 hours’ notice or missed appointments, the deposit can no longer be applied to a future visit.
A new $100 deposit is required to book again.
Appointment day
Arrival time
Arrivals 15 minutes or more after the scheduled appointment time are considered cancellations.
This allows enough time to provide treatments properly and safely.